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Important Health and safety notice regarding COVID-19

DENTAL OFFICE SAFETY PROTOCOL – SKOKIE, IL

Our Commitment to Safety

We recognize times have changed. Priorities have shifted. Today, nothing is more important than the health and safety of our staff and patients.

With this in mind, we are happy to share the 24 additional steps we are taking to make every visit to our dental office as safe as possible. These actions are incremental to our normal standards of care that meet and exceed all CDC, OSHA and ADA guidelines for dental offices.

Our goal is to add peace-of-mind to the friendliness and clinical excellence you have come to expect. Of course, this is part of an on-going commitment that will evolve with the times. As always, we welcome the opportunity to answer any of your questions and to address all concerns.

We are in this together, and we will never underestimate the power of a smile!

Advanced Staff Training

Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.

Daily Health Checks of Our Team

No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.

No Handshakes or Hugs

We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".

No Dental Office Tours

We enjoy starting every new patient visit by showing off our amazing dental office. These tours will have to wait for your next visit.

Personal Hygiene Standards

Along with short hair or hair that is worn up; this means no long fingernails, no jewelry, and no watches for any team member while in the dental office.

Change Work Clothes at Work

In the past, you might have seen us at the grocery store in our stylish scrubs. No longer. Now, we change into and out of our newly-cleaned scrubs at the dental office, every day.

Virtual Waiting Room

Now, you can check-in from your car. As a result, you are able to minimize contact with others, bypass the reception area, and go directly to your treatment room.

No Patient Gloves Allowed

Minimizing cross-contamination is an important part of our plan. We will ask you to dispose of any outside gloves before you enter. Please wear a face covering while in our dental office. If you do not arrive with one, we will provide one for you.

Sequenced Patient Scheduling

Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning. Please arrive at the exact time of your appointment to facilitate social distancing.

Pre-Screening of Every Patient

A quick health questionnaire both the day before your appointment and the day of along with a no-touch temperature check will be completed when you arrive at our dental office.

Expanded Patient Appointments

In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.

Family Friendly Scheduling

We are now able to see up to 6 family members during the same visit. It is almost like your own, private dental experience.

Teledentistry

Some consultations and follow-up visits can be handled via our secure, patient communication portal. It is a cool, ultra-safe, and efficient extension of our dental office.

Hospital-Grade Hand Sanitizing Station

Every patient will be asked to thoroughly disinfect their hands before entering our dental office.

Social Distancing in Place

Fewer chairs in our reception area, helpful markers and one-way traffic in our treatment area make 6’ spacing a practical reality.

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.

CDC-Approved Instrument Sterilization

This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.

N95 & ASTM Level 3 Masks

The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind masks at all times.

Front Desk Masks

Even our friendly administrative team will be wearing ASTM surgical masks. Don’t worry. They are smiling behind those masks!

Face Shields

For some procedures, our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.

Advanced Chairside Suction

Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.

HEPA and UV-C Air Filtration

Our air has never been cleaner. We have added air purifiers to the dental office which use HEPA filtration and UV-C light to purify the air throughout the dental office.

No Magazines or Activities

This may make our reception area a little less exciting, but it makes it much safer as well.

Installed Clear Barriers

Hard plastic guards have been placed strategically throughout the dental office – and are cleaned regularly – to help block the movement of airborne particles.